Privacy Policy

Sojo88 Privacy Policy — How We Handle Your Personal Data

Your privacy matters to us. This policy explains exactly what personal information Sojo88 collects, how it is used, who it may be shared with, and what rights you have over your own data as a player on our platform.

Last Updated: January 2026
Our Commitments
  • We never sell your personal data to third parties
  • SSL encryption protects all data in transit
  • Data is only used to operate your account
  • You can request deletion of your data
  • Cookies are transparent and manageable

Six Ways Sojo88 Protects Your Privacy

Here is a quick overview of the key privacy commitments that apply to every Sojo88 account, whether you are using the website or the mobile app.

SSL Encryption Across the Platform

All data exchanged between your device and Sojo88 — including account details, payment information and session activity — is encrypted using SSL. This applies to both the website and the Sojo88 mobile app.

No Sale of Personal Data

Sojo88 does not sell, rent or trade your personal information to unaffiliated third parties for their own marketing or commercial use. Your data stays within the Sojo88 ecosystem and its authorised service providers.

Secure PKR Payment Processing

Payment data — including JazzCash, Easypaisa, Raast and bank transfer details — is processed through secure, verified payment channels. Sojo88 does not store full payment credentials on its own servers.

You Control Your Data

Every registered player has the right to access the personal data held on their account, request corrections to inaccurate information, and ask for their data to be deleted where this is technically and legally possible.

Transparent Cookie Usage

Sojo88 uses cookies for session management and platform performance. The cookies section of this policy explains what types are in use and what each one does. No hidden tracking or undisclosed data collection takes place.

Responsible Gaming Data Tools

Data related to your betting activity is used to support responsible gaming features — including deposit limit tools and self-exclusion options. This data is used to protect you, not to profile you for advertising.

1. Introduction

This Privacy Policy describes how Sojo88 ("we", "us", "our") collects, uses, stores and protects the personal information of players and visitors who use the Sojo88 platform at sojo88.win, including the mobile app and all associated services.

By creating an account or continuing to use the Sojo88 platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions, which govern the overall use of the platform.

We take your privacy seriously. The information you share with us when registering, depositing or placing bets is handled with care and used only for the purposes described in this document. We do not collect data beyond what is reasonably required to operate the platform and keep your account safe.

Who This Policy Applies To: This policy applies to all registered Sojo88 players, including those using the platform via web browser or the Sojo88 app, and to visitors who browse the site without creating an account.

2. Data We Collect

Sojo88 collects personal data in several ways — directly from you when you register or interact with the platform, and automatically through your use of the site and app. Below is a summary of the main categories of data we collect.

Category Examples How Collected
Identity Data Full name, date of birth, CNIC number, selfie for verification Provided by you during registration or KYC verification
Contact Data Mobile number, email address Provided by you at registration
Financial Data JazzCash / Easypaisa account reference, Raast ID, bank account details, deposit and withdrawal history in PKR Provided by you when making transactions
Activity Data Bets placed, games played, betting history, session durations Automatically recorded by the platform
Technical Data IP address, device type, browser type, operating system, app version Automatically collected during platform use
Communication Data Support chat transcripts, messages sent to the support team Recorded when you contact Sojo88 support

Data You Choose to Provide

When you register for a Sojo88 account, you provide your name, contact number, email address and date of birth. During KYC verification, you may be asked to upload a copy of your CNIC and a selfie. When making deposits or withdrawals, you provide your payment account details. All of this is collected with your knowledge and consent.

Data Collected Automatically

Like most online platforms, Sojo88 automatically records certain technical data when you visit the site or use the app. This includes your IP address, the type of device and browser you are using, and session-level activity data such as pages visited and time spent. This data helps us keep the platform secure, detect fraud and improve the user experience.

3. How We Use Your Data

Sojo88 uses the personal data it collects for the following purposes:

  • Account Management: To create, maintain and manage your Sojo88 account, including login authentication and profile settings.
  • Identity Verification (KYC): To verify your age and identity in line with our responsible gaming obligations and to prevent underage access to the platform.
  • Payment Processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
  • Platform Operations: To enable sports betting on cricket, PSL, T20, football and other events, and to provide access to casino games, live casino and the game lobby.
  • Fraud Prevention and Security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse and other breaches of the Terms and Conditions.
  • Responsible Gaming: To monitor betting patterns that may indicate problem gambling and to support the use of deposit limits, cool-off periods and self-exclusion tools.
  • Customer Support: To respond to queries, resolve disputes and maintain a record of support interactions.
  • Communications: To send transactional notifications such as deposit confirmations, withdrawal updates and account security alerts. We do not send unsolicited marketing communications without your consent.
  • Platform Improvement: To analyse usage patterns and technical performance data so we can improve the platform experience for all players.

We do not use your personal data for automated decision-making that would have a significant legal or financial impact on you without human review. Automated fraud detection systems flag accounts for manual review rather than making final decisions independently.

5. Data Sharing

Sojo88 does not sell your personal data to third parties. We may share your data with authorised third-party service providers who help us operate the platform. These include:

  • Payment Processors: JazzCash, Easypaisa, Raast and bank transfer partners require certain transaction data to process your deposits and withdrawals in PKR.
  • KYC and Identity Verification Providers: Third-party services that assist with verifying the identity and age of players during the account verification process.
  • Fraud Detection Services: Providers that assist in identifying suspicious activity, multi-accounting and other potential breaches of platform rules.
  • Game Technology Providers: The companies that supply the casino games, live casino tables and sports betting technology integrated into the Sojo88 platform may receive minimal session data required for game operation.
  • IT and Hosting Infrastructure: Cloud hosting and server providers that store and process platform data on behalf of Sojo88 under strict data processing agreements.

All third-party providers used by Sojo88 are bound by data processing agreements that restrict how they may use your data. They may only use it for the specific purpose for which it was shared and must maintain appropriate security standards.

Legal Disclosure: In certain circumstances, Sojo88 may be required to disclose personal data in response to a lawful request from a competent authority. We will always seek to minimise the scope of any such disclosure.

6. Data Retention

Sojo88 retains your personal data for as long as your account is active and for a reasonable period thereafter to meet our legal obligations, resolve disputes and enforce our agreements.

In practice, this means:

  • Account registration data and identity documents are retained for the lifetime of the account and for a defined period after account closure.
  • Transaction records, including deposit and withdrawal history in PKR, are retained in line with applicable financial record-keeping standards.
  • Support communication records are retained for a period sufficient to address any follow-up queries or disputes.
  • Technical and session data used for fraud prevention is retained for a shorter period and is reviewed regularly for necessity.

Where data is no longer needed for any active purpose, it is securely deleted or anonymised.

7. Data Security

Sojo88 takes the security of your personal data seriously and implements technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure.

  • All data transmitted between your device and the Sojo88 platform is encrypted using SSL/TLS protocols.
  • Access to personal data within the Sojo88 organisation is restricted to authorised personnel on a need-to-know basis.
  • Payment credentials are not stored in full on Sojo88 servers. Payment processing is handled through secure, tokenised channels provided by our payment partners.
  • Our systems are monitored for anomalous activity and potential security incidents on an ongoing basis.

While we do everything reasonable to protect your data, no online platform can guarantee absolute security against all possible threats. We encourage you to use a strong, unique password for your Sojo88 account and to keep your login credentials private.

If you believe your account has been compromised or you notice any suspicious activity, contact Sojo88 support immediately through the live chat on the platform. We will act promptly to investigate and secure your account.

8. Cookies

Sojo88 uses cookies — small text files stored on your device — to make the platform work correctly and to improve your experience. Below is a breakdown of the types of cookies used:

Cookie Type Purpose Can Be Disabled?
Essential Cookies Keep you logged in, maintain your session, enable core platform functions No — platform will not function without these
Performance Cookies Measure page load times, identify errors and monitor platform performance Yes — disabling may affect how the platform reports errors
Functional Cookies Remember your preferences such as language and display settings Yes — preferences will reset each session
Analytics Cookies Understand how players use the platform to improve features and navigation Yes — opt out via browser settings

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Sojo88 platform or the app. Essential session cookies cannot be disabled without preventing login and normal platform use.

9. Your Data Rights

As a registered Sojo88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through the live chat available on the platform.

  • Right of Access — You can request a copy of the personal data that Sojo88 holds about you. We will provide this within a reasonable timeframe following identity confirmation.
  • Right to Rectification — If any personal data on your account is inaccurate or out of date, you can request that it be corrected. Some changes may require verification documentation.
  • Right to Erasure — You may request deletion of your personal data where there is no longer a legitimate reason to retain it. This right is subject to legal and regulatory retention obligations that may require us to keep certain records.
  • Right to Restrict Processing — In certain circumstances you may ask us to limit how we process your data while a query or complaint is being resolved.
  • Right to Data Portability — You can request a machine-readable copy of the personal data you have provided to us, where technically feasible.
  • Right to Object — You can object to certain processing activities, including the use of your data for direct marketing purposes. We will honour such requests promptly.

10. Minors and Age Restrictions

The Sojo88 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by a minor, that data will be deleted and the associated account closed immediately.

Age verification is a core part of the Sojo88 registration and KYC process. If you are a parent or guardian and believe that a minor has registered an account on the platform, contact our support team immediately so we can investigate and act accordingly.

11. Third-Party Links

The Sojo88 platform may contain references to third-party game providers or services. Where links to external platforms appear — for example, within game loading screens or provider information — Sojo88 is not responsible for the privacy practices of those third parties.

We recommend reviewing the privacy policy of any third-party service before providing personal information to them. Sojo88 has no control over and accepts no responsibility for the content or data practices of external platforms.

12. Changes to This Policy

Sojo88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. The "Last Updated" date at the top of this page will always indicate when the most recent revision was made.

When material changes are made, we will notify registered players via the contact details associated with their account or through a prominent notice on the platform. Your continued use of Sojo88 after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this policy periodically so that you remain informed about how we are handling your data. If you have concerns about any update, you are welcome to reach out to our support team before the changes take effect.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being handled, please contact the Sojo88 support team. Our support is available 24 hours a day, 7 days a week through the live chat feature on the platform.

You can also reach us by email for privacy-related queries. Our support team will acknowledge your request and respond within a reasonable timeframe. For data deletion or access requests, please have your account details ready so we can verify your identity before processing the request.

Support Email: [email protected] — For privacy queries, please include "Privacy Request" in your subject line so your message is directed to the right team promptly.

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